HUMAN SERVICE WITH AUTOMATED SOLUTIONS.
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Lean on us.
Even highly sophisticated robots and production lines benefit from proper usage and regular maintenance. To help you get the most out of your investment, we provide a comprehensive set of services, spare parts, and training programs to ensure that everything runs precisely the way it has been designed and according to your specifications. Running at a high pace 24/7, even the toughest machines sometimes break down unexpectedly. Wherever your factory or assembly line may be, our global service network is always close by for you to lean on.
DELIVERY SERVICES
Project management
LINK TO DELIVERY EXCELLENCE
We understand the value of delivering projects on time, on budget and to the customer’s expectations. It is our way to do business and critical to long-term success in the highly competitive industries we serve.
Ramp-up & installation
SET FOR SUCCESS
We do everything by the book – according to our design specifications, guidelines, and warranty terms. All in order to secure your production functionality and excellence.
Training
ENHANCED COMPETENCE
We are more than happy to enhance your competence with tailored training, delivery and materials, all according to your needs.
AFTER SALES SERVICES
Spare parts
JUST ON TIME
Your spare part kits, tools, and documents according to JOT product design and warranty terms. Always delivered just on time, such is the JOT way.
On-site support
LESS DOWNTIME
Our service experts can provide you with technical know-how, quick troubleshooting, problem solving, and professional resources for smooth production shifts with less downtime.
24/7
ALWAYS AVAILABLE
Our hotline number helps you with preliminary troubleshooting and provides the know-how for problem solving. Every day our people communicate in over ten different languages, all in order to provide you the best service possible, 24/7.
Repair
RAPID RESPONSE
When we are up to speed with your equipment, we are ready to take immediate and preventive action to deliver spare parts and ensure your productivity. Just like the partner you deserve.
Maintenance
SOLID PERFORMANCE
The best way to minimize downtime costs and maintain the performance of your JOT equipment and production is to plan preventive maintenance work. Just lean on us, we’ll be there for you.
Health check
PREVENTIVE CARE
Production equipment benefits from regular check-ups to ensure non-stop functionality for its entire lifetime. We are here to help you to care for your investment, preventively.