Full Service Provider
A continuous and efficient production flow from the beginning of an equipment investment to the end of the equipment lifecycle is crucial today. JOT AUTOMATION's goal is to provide full services from the solution installation, ramp-up and maintenance to the modifications. The field service has wide range of service packages to meet all the customers' needs.
Service packages:
Installation
In installation service package new equipments are connected into the production process or product changes are carried out.
Ramp-Up
Ramp-Up service package supports the customer to reach the expected volume on a manufacturing line or solution. Overall understanding of the whole of the production process in the ramp-up phase allows high production level with quality and cost-efficiency right from the beginning.
Support
Includes an on-site support and instructions for daily routines, advice and assistance in the planning of different production maintenance and site's production reporting routines.
24h Support
With this package the 24h on-line or on-site support is available on your site. The 24h support includes the same services as the Support-package.
Maintenance
The Maintenance service package includes scheduled preventive maintenance. The results of the service are gathered into maintenance report including recommendations for the future maintenance or repair actions to keep up the production efficiency.
Inspection
The service includes regular inspections, diagnostic and safety analysis for the equipment or solution. The Inspection is tailored for second hand investments to ensure a continuous, secure and effective production flow.
Upgrading and modernization
The service package includes machine updates to meet the evolving production needs like cycle time decrease requirement and operator recommendations. This ensures longer lifetime to your investment and modern production capacity.
With JOT AUTOMATION customer support services, you can focus on what matters - the productivity of your investment.
Contact info@jotautomation.com for further information.